We have nothing but words of praise. It began when with the salesman Ronnie Marseli and include the installers and the office staff. Ronnie schedule a time with us, gave us an estimate for both front and back lawns, talked to us about the various products and options. They were able to delivery the product and install it sooner than they initially estimated. The installers were great, they replaced and regrouted several tiles on our patio that had been damaged during the installation, no questions asked, even replacing two tiles that had been broken for some time. These folks are really professionals and I highly recommend them if you are looking for a quality product and installation at a fair price.